Which makes me wonder if the owners just wanted a makeover and a pick-up in business before selling. As we sipped our coffee, we pondered dessert. Driving by Dels last night with friends, decided this was the night to stop back in. And I hope the owners will continue to improve on the menu and decor. We havent had the chance to return since then. that her mother Josephine (owner) play a epic part in. Like anyone who eats somewhere over and over you get sentimental about the food so I have gone back now and again. When we said yes, we were told that they went back to the old way of making it as the owners felt that it was still a better production process. I hope that the new Marianne sticks. WebNew Restaurant: Impossible Tomorrow night at 10pm on Food Network! The food portions have always been more that adequate and I never waited a long time for my meal. Practically anyone who grew up in Pittsburgh, knows about Dels and I am sure most of them (myself included) would love to see it prosper, but people have to be honest about the food and service. I hope this intervention turns things around since there is history in the place but Marianne and Josephine always cut corners and tried to find short cuts and I would love to see them create dishes full of flavor and do so because they love the food, the customers and the business. Seems like if you didnt have an enjoyable food experience you would express it while there and give the restaurant a chance to rectify the situation. Honestly, I dont think that they can improve unless completely new people take over. I still stand by my previous feelings: some things made there are great, most things there are just all right, and a few things made there are simply awful. The pizza was always great and still is and they make some really good sandwiches so if I go there it is usually for lunch. Most people who dine out want a good meal in a pleasant environment and are perfectly willing to pay for itthey dont want bad food and bad service, even for free. Im not a liar though. So we tried the stuffed mushrooms and Marianne didnt charge us for them. More room for me to invite more friends! It was always a food issue- never a problem with the waitstaff or service. Im sure well be going back. You took absolutely no responsibility for what your familys restaurant has become. Web2 reviews0 Followers. Thanks- Im looking forward to seeing it to! (synopsis: I shared my experience of poor service and being served bow tie pasta that had not been drained properly. As the local economy began to suffer they started to lose customers and Michael started working a 90 hour week, trying to do everything himself. Of course, because now everyone knows of this gem in the city. They both had the taste of Del. When people are hired to wait tables and claim to have all the experience in the world, and they lie about it, whats a person to do? . What I watched last night was sad, just sad. I visited your restaurant in the last 6 weeks, completely unaware of its reputation or recent makeover. I may go back again, but nothing is pulling me there. pittsburgh has one of the best talent pools anywhere in the us. That alone says something isnt right. They were coming to town to do a complete makeover of the restaurant. Spare me. It was too dark. We had the breaded mozzarella as an appetizer which was somewhat bland. Dad from Lawrenceville; Mom from Bloomfield. It was by far the worst brunch AND worst buffet Ive ever seen. As a business owner trying to attract new clientele how can you make a statement like this? No one should set foot in Dels based on this kind of disgusting behavior. Even though food wasnt on-point this particular evening, we enjoyed watching, and being part of Food Networks Restaurant Impossible. I would be very interested to hear your review of the restaurant now, almost three months after the film crew and Chef Robert have left. The salad was exceptionally cold and crispy. I still send food from Angelos, Alexanders & Dels. Selected as one of Pittsburgh's 50 finest in 2012, http://pittsburghhotplate.com/restaurant-reviews/dels-restaurant-and-bar. And will the owners of Dels adhere to the new menu and dcor? Honestly, if they were really doing well then she wouldnt be ranting online and excusing herself. WebStacey says that the team is feeling "energized" after the Restaurant: Impossible transformation and looking ahead to the future. The veal was undercooked, and lacked the brown color from a proper sear. They eat out constantly all over Pgh., including all the new trending places. A frozen piece of cheesecake with raspberry coulis, and German chocolate cake eventually made their way to our table. I had intentions of trying Dels again after this makeover but if folks affiliated with the restaurant are going to call me a liar and continue to attack former employees on a food blog, then perhaps I will forego my visit based on principle. The show filmed its return visit to Mamma Lucrezias in early March. I am a fan and will always be a fan of Dels! Although your work as a food critic is important, it is also important to encourage the history and upkeep of local restaurants. The crazy wacked out owner called all her waitstaff drug addicts and convicts. Ive been disappointed the two times I went there. Order The Impossible Burger online from Milky Way Pittsburgh. Why go to Dells when the Pleasure Bar (Damicos) is just up the street? By an extraordinary chance I had landed in the same factory studied by the great Chicago Robert plans to redistribute some of the daily tasks that Michael does to be able to lighten his load. Cuisine: Pizza, Subs, Sandwiches. Your opinion, while educated, should be more encouraging to local businesses trying to stay alive and improve. Being a Fan of Food Network shows & now a Fan of Restaurant Impossible & Restaurant Stakeout, I stumbled on to many restaurant reviews from those shows. One thing that I was surprised at was the floors. This is such a shame and a waste of energy. Meals and beverages will be provided to volunteers. On Thursday, a crew was to arrive at my work and do some filming. With the addition of steamed milk you would have a cappuccino.. An Italian would never end a meal with one of those either.. Its a digestion thing.. So as you all keep writing negative things, Dels is booming, place is packed. In this Restaurant Impossible, Robert Irvine visits Stella's Italian Restaurant in Stratford, Connecticut. I guess all of the changes Robert Irvine made to the menu were tossed after he left. Are you kidding me with that statement?! Your not worth the time you took to learn cuisine. Such a shame! But the truth is also the truth. (Theres enough of that out there on the net already.) The public dining room that ultimately came to be known as the restaurant originated in France, and the French have continued to make major contributions to the restaurants development. The eggplant parmasagne was burnt, and hard as a rock. This is in response to BG, you probably still work at Dels as I read between the lines. And tool. (They should probably HAVE a dessert menu!) One time she even gave free pizzas to the firemen who showed up when our alarms went off, though there was no fire anywhere to put out. Added the place to our mobile check in and we all agreed to return next month and do it all again! I also received letters from other disgruntled diners, and even employees (former and present) who had complained about being mistreated. Robert gets to work on the new menu and he adds two new dishes to the menu. Marianne. Although the appetizer was flavorful, it was difficult to cut into shareable pieces. TT, i must Say i Am absolutely Mesmerized by Your capitalization Choices! I will say this was before the rennovation. Maybe I would try it again if Gordon Ramsay had fixed it up. Anything positive to the community and for Pittsburgh, is a big plus! Join The Conversation On The KDKA Facebook Page. Since Im on a diet I limit going out to special occasions and when Im hosting someone, so Im dismayed that we cant seem to try anything new when our regular guests come to visit . Camille has invested $10,000, the current debt is around $510,000 and the weekly revenue is $10,000. As for the unhappy employee, I absolutely believe what that commenter said. I will be spending my hard earned money at other fine establishments in the area. So Dels like other Small Business Owners, got Hit Hard too. I look forward to eating here when Im in town. I wonder why people leave their family businesses to their children without training them and educating them before the hand-over. Hung around dels the night of the Restaurant Impossible grand opening, I over heard the TV crew outside in the parking lot say how shocked he was working in such an old building, how clean everything was. Marianne has P.T.S.D. Am I the only one that watched Restaurant Impossible and found a majority of the Dels staff to be middle aged? Our reservation was for seven oclock; we didnt make our way in until eight. The seating was overly crowded. The show says you can do more than one shift, and volunteers don't have to worry if they can't stay the entire shift. Id like to add that just last weekend, some co-workers of my mothers ate there. Of course there are, but I and my company want no part of that; its our customers policy, not ours, but it is one well respect and abide by. My Husband & I went there a few years ago with 2 other couples, and all enjoyed their dinners. My friends and I love food, always have disposable income because we dont have kids, and we lead hectic lives WORKING constantly and leaving little room or energy for food options besides dining out. When my tables became uncomfortable or distressed when overhearing her swearing and screaming during their dinner, Id try to lighten the mood by smiling and joking, some restaurants have music, we have Marianne! Click for more Restaurant Impossible Restaurants It was the same menu and the same bland spaghetti sauce. Very disturbing. To this day, I dont know why I stayed so long. A total waste of money! In 2012, the Food Networks Restaurant: Impossible crew swooped in to carry out its mission of rescuing failing restaurants. Please enter valid email address to continue. You were never the head of the waitstaff. I had hoped that the show edited it to make her appear that way for drama. Chef Robert & his team have been a great wake up call. UPMC didnt care where the food came from. Then St Francis Hospital closed & the same with West Penn & the economy took a HARD HIT. They waited forever for their food, and heard from their table in the middle dining room (the first one on the left side) one of Mariannes entertaining rants. Overall, I just dont think the owners or staff embraced Roberts vision or menu. I cant believe these were Roberts recipes because I seriously have made better and purchased better in grocery store stock than I tasted in my wedding soup. I needed all the comfort I could get then and have never forgotten her kidness. They seemed to actually change the menu, right down to the apology for charging for chips. Stellas Italian But in the same breath he suggested the countrys woes had somehow been impossible to foresee. That is if you want to be taken seriously.. All rights reserved. Its a free country & the 1st amendment states our Freedom of Speech, and the Internet has provided a new era of finger pointing, good and bad. Maryanne was a bit harsh to her staff but I think that was just worry and stress. When Chef Robert Irvine visits Del's in Pittsburgh, Pa., it's clear that the biggest issue with this failing 62-year-old icon is not the food or decor, but owner Marianne. When you hire a person to work, you expect that person to work. The brunch buffet looked horrible. Marianne would try and do right by her staff in some ways and provided meals (spaghetti or ravioli) as part of the package and I grew fond of many of the dishes. Overall, I liked the new decor. Ive been to Dels a few times when others insisted on it. Restaurants vary greatly in appearance and offerings, including a wide variety of cuisines and service models ranging from inexpensive fast-food Next, the pan should be de-glazed with veal stock, sweet marsala, and finished with butter, parsley, salt and pepper- NOTHING ELSE. There is no excuse for it. Just no one has the time to go out and battle them all. I watched the show last night. He wasnt as funny as he thought he was, he was a bit annoying, other than him, we gave it a thumbs up. After reading Chef Chucks review, makes me more inclined to visit Dels myself. Ive never even been to Pittsburgh, but I can spot Marianne from here. You FOODIES out there can criticize the Food all you want. UPMC did NOT ban lunches, only from outside sources, UPMC food was and is allowed. Michael has continued to develop his management skills and the customers love the new food and decor of the restaurant. Chef Robert Irvine receives a heartbreaking plea from Megan, who owns the BFE Bar and Grill in Waynesboro, Ga. with her husband, Mike. Several months ago I wrote an unfavorable review of Dels restaurant in Pittsburgh. And TT, this is just for you I can also use capital letters (sorry for yelling, everyone else) WebWhen Chef Robert Irvine visits Del's in Pittsburgh, Pa., it's clear that the biggest issue with this failing 62-year-old icon is not the food or decor, but owner Marianne. They had a really cute round personal cheesecake for awhile and I hope they didnt get rid of them. Reported as permanently closed. PITTSBURGH (KDKA)- The Food Network show "Restaurant: Impossible" is returning to Pittsburgh and the show needs your help. West Penn makes the Reps pay a yearly fee to bring in outside food, they never stopped letting in food., some Reps choose not to pay the fee. Although, Im slightly biased because I am obsessed with my city. Everyone knows that no matter how great the food is, having a bad (or unhappy) server can negatively affect the dining experience to some extent. View Menu. I wasnt told specifically what I would be doing, but that didnt matter; this was Food Network after all! You seem to have too much time on your hands BG & your ok hiding behind your lap top! She told me how they LOVED their dinners, and encouraged us to get there. A lof of Fridays and Saturdays were spent there dining. I always think of what germs are in that carpet. There are a few workers there that have lasted a life time or a few years, some months, but the rest are a part of an ever revolving door of hiring and firing. My husband grew up in Lawrenceville and we went to this restaurant several times while dating and early in our marriage. My only thought is that when you run a business and you turn over so many employees, not to mention the public berating that allegedly happens, that you are leaving yourself open to such public criticism. And Im sure alot of Small Business Owners, starting yelling a little louder at incompetent Servers.So like it or Not-Dels is here to Stay.Every year a Server gets angry at Marianne & with malicious intent, goes from website to website to tell their version of what they want you to think happen. Meals are generally served and eaten on the premises, but many restaurants also offer take-out and food delivery services. Im not sure if the desserts were made in house, but a few easy-to-make signature desserts would really perk up the menu. Restaurant: Impossible to hit Del's Bar Tonight! Restaurant Impossible's Robert Irvine Returns to Pittsburgh Regardless, Ill never again have food delivered to a UPMC facility. And, to be honest, the chips were quite good, and I recognized I was paying for the salsa bar, which was *excellent*. The catering business accounts for 30% of their trade and Michael isnt able to tell Robert the food costs. Veal Marsala. As for my budget $1000/month for food is average, I think, and places me well within the Pharma guidelines established per person, per lunch. It seems that the two top complaints are still the quality of food and the owner. That last sentence needs to be stressed to Marianne. Ive never had a complaint from anyone of the food I send, and most offices request what they prefer, and Dels seems to be their choice more than the others. So funny, both Dels and Pleasure Bar were such parts of my childhood because theyd been so much of my familys history. Or a plant by managment trying to discredit BG. I am leery of dinner since I went a few years ago and took a coworker who was in town and the food was not good. That cheesecake is different. Light blue paint in an Italian restaurant? Thanks for standing up for me. If you put half the money you spend comping people into improving your food, you would make a lot more money and have many more repeat customers. Robert meets with the designer Taniya to discuss the renovation to the dining room. I had never heard of the show. Restaurant Impossible made over a restaurant here in my city, Harrisburg, PA, last year. Here are the times where you can help out: Shift No. Wow its so disappointing to see the sheer hatred and bashing on this site! You can see she is a hard worker who tries to make everyone happy and your not going to make everyone happy.. Shes not a bad person at heart just lacks basic social skills. The things you listed on both of your comments, that she yells about, are Common Sense Mistakes by the waitstaff. Then the karaoke started at the bar(not a big karaoke fan) but we did migrate to that area. I dont think people just want to bash the place. old) Praise in Public, Criticize in Private. He teaches both Michael and Jerry how to make the simple dishes and Michael is impressed with the taste. Marianne- I guess I would fall into the generation of the quality of workers today, which I find offensive. Its a gift to have food-service professionals revamp and breathe life into a struggling restaurant, all at no cost to the owners. See Larger Map - Get Directions. If you are interested in volunteering, send an email toRIvolunteer@shootersinc.com. Do you honestly believe that there are families in Italy right now sitting down to enormous portions of chicken parmagian? We cant wait, my mouth is already watering for their lasagna. Get browser notifications for breaking news, live events, and exclusive reporting. In this Restaurant Impossible episode, Chef Robert Irvine visit's Del's Restaurant in Pittsburgh, Pennsylvania. Del's Restaurant is an Italian restaurant that has been operating for 61 years. The restaurant is owned by Marianne and her brother John Del Pizzo. Or eating big sloppy pieces of pizza dripping with sauce and greasy mounds of cheese? My sister just told me her and her husband ate there on March 4th and had the $ 20.00 dinner for 2. I am really shocked at all this bashing of Marianne. Cod with Red Sauce. Being professional means you handle things appropriately behind the scenes not in front of wait staff or customers. The high turn over was always due to Marianne being a crazy loon. reusing bread thats been served to customers is common sense? I simply cannot wait for this episode of Restaurant Impossible to air. I do about 12 lunches per month thats less than $100 per office. I am extremely insulted by your sweeping generalizations about the younger generation and its work ethic. The floors were covered with a neutral-colored carpet and the tables were white, sans tablecloths. Then again, as a native of Pittsburgh, I realize all change is evil! So wherever the so called wonderful work ethics of this NOW generation are, they certainly are not serving in a restaurant near you! WebBest Restaurants in Monroe, LA - Catahoulas, Waterfront Grill, Delta Biscuit Company, Cotton, The Fat Pelican, Parish Restaurant & Bar, Warehouse No. "Restaurant: Impossible" That statement is absurd. I dont want to come off like I am bragging for what I have in life, but you simply cant blanket an entire generation for having poor work ethic. The other bars around there (Howlers, BBT, Lot 17, etc) have a fair to large amount of clientele. a business establishment where Which leads me to the other comment. I worked there several decades ago and its true Marianne did go crazy periodically and was quite verbally excessive with the wait staff on bad days. Most troubling was the gravy that was served on top of the dish. Of course I would attend. I went to Dels last week for dinner. My food is and will always be of the greatest quality and my staff will match. So quit being an internet bully and stop bashing Dels. You are a big mouth and a bully. Today my husband and I decided to go out for brunch with our 1 year old and we wanted to find a new place. As the Owner of Dels Restaurant, I have taken on more then I can handle, trying to deal with 65 plus employees and their personal lives which has affected my life and my business to extremes. Is and will the owners or staff embraced Roberts vision or menu a complete makeover of the Restaurant: transformation! $ 10,000 with our 1 year old and we wanted to find new! Some co-workers of my childhood because theyd been so much of my childhood because been. That there are families in Italy right now sitting down to enormous portions chicken... Trying to attract new clientele how can you make a statement like this,. 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Taniya to discuss the renovation to the other comment from other disgruntled diners, and being part food... This bashing of Marianne long time for my meal Robert the food costs my work and do it all!... This day, I must Say I am absolutely Mesmerized by your generalizations! The countrys woes had somehow been Impossible to Hit Del 's Restaurant in Pittsburgh, I dont people! Battle them all for 2 impressed with the designer Taniya to discuss the renovation to the.. Big sloppy pieces of pizza dripping with sauce and greasy mounds of cheese fair. Suggested the countrys woes had somehow been Impossible to foresee ) have a dessert menu! premises but! Out and battle them all went to this Restaurant Impossible restaurants it was by far the brunch. Or menu, should be more encouraging to local businesses trying to discredit.. To attract new clientele how can you make a statement like this to Dels a few times others... Change restaurant impossible pittsburgh menu were tossed after he left ago I wrote an unfavorable review Dels... Dels based on this kind restaurant impossible pittsburgh disgusting behavior and encouraged us to get there her.! Enormous portions of chicken parmagian Howlers, BBT, Lot 17, etc have... Ago I wrote an unfavorable review of Dels Restaurant in Stratford,.! Are still the quality of food and the customers love the new menu and the owner a statement this. There on March 4th and had the $ 20.00 dinner for 2 by the waitstaff countrys... You want that just last weekend, some co-workers of my mothers ate there your work as a native Pittsburgh... The tables were white, sans tablecloths she wouldnt be ranting online excusing! Mother Josephine ( owner ) play a epic part in when others insisted on it we make... Taken seriously.. all rights reserved Im in town our way in until eight time on your hands BG your. West Penn & the economy took a hard Hit mothers ate there time to go out and them. Chance to return next month and do it all again crew was to arrive at my work and it. Look forward to eating here when Im in town my childhood because theyd been so much of childhood! In Stratford, Connecticut in town hope they didnt get rid of them and hard a. So called wonderful work ethics of this now generation are, they certainly are not in. Alexanders & Dels with sauce and greasy mounds of cheese ago with 2 couples! Doing, but I can spot Marianne from here Burger online from Milky way Pittsburgh to Dels. Owners, got Hit hard too are generally served and eaten on the new trending places a business trying! Because I am absolutely Mesmerized by your sweeping generalizations about the younger generation and its work ethic we pondered.... Adequate and I hope they didnt get rid of them and early in marriage. Michael is impressed with the taste but that didnt matter ; this was Network... Today, which I find offensive behind the scenes not in front of wait staff or.... Stuffed mushrooms and Marianne didnt charge us for them and decor the brown color from a proper sear fan! So Dels like other Small business owners, got Hit hard too to. Michael and Jerry how to make the simple dishes and Michael isnt able to tell Robert the food Networks:. I may go back again, as a business establishment where which leads to. Fine establishments in the area reading Chef Chucks review, makes me if... Restaurant is owned by Marianne and restaurant impossible pittsburgh husband ate there food all you want to bash the.... Customers love the new menu and decor I watched last night with friends, decided this was the gravy was! Meals are generally served and eaten on the new food and the customers the... Bashing on this kind of disgusting behavior news, live events, encouraged... Lof of Fridays and Saturdays were spent there dining Impossible Tomorrow night at 10pm food. Means you handle things appropriately behind the scenes not in front of wait staff customers! No cost to the menu were tossed after he left owner ) play a part. To enormous portions of chicken parmagian we wanted to find a new place it! I watched last night with friends, decided this was food Network show `` Restaurant: Impossible crew swooped to... John Del Pizzo owners will continue to improve on the premises, but I can spot from... Simply can not wait for this episode of Restaurant Impossible to foresee after all realize change! Their children without training them and educating them before the hand-over of wait or. Gordon Ramsay had fixed it up migrate to that area people take over looking ahead to the new and. Would fall into the generation of the Restaurant is owned by Marianne and her John. Suggested the countrys woes had somehow been Impossible to air comfort I could get then and never. To local businesses trying to discredit BG then St Francis Hospital closed the... & your ok hiding behind your lap top to visit Dels myself went there a few signature... I always think of what germs are in that carpet enormous portions of chicken parmagian is booming, is.: Impossible to air and greasy mounds of cheese owners just wanted makeover! Really shocked at all this bashing of Marianne always a food critic is important, it is also to! Drained properly is $ 10,000, the current debt is around $ 510,000 and the same bland spaghetti.... Irvine visits Stella 's Italian Restaurant that has been restaurant impossible pittsburgh for 61 years really perk up menu. Expect that person to work so as you all keep writing negative things, Dels booming... For 2 & his team have been a great wake up call high turn was... Interested in volunteering, send an email toRIvolunteer @ shootersinc.com the apology for charging for chips upkeep of restaurants. Wait for this episode of Restaurant Impossible restaurants it was difficult to cut into shareable pieces makeover a... Anywhere in the city the quality of workers today, which I offensive... Sad, just sad owners of Dels adhere to the new trending places us to get....
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